What this rule checks
Ensure <meta name="viewport"> does not disable text scaling and zooming.
Why it matters
WCAG 1.4.4 requires text to be resizable up to 200%.
How to fix it
On any website
- Remove maximum-scale and user-scalable=no from the viewport meta tag.
On Shopify
- In layout/theme.liquid, remove maximum-scale=1 and user-scalable=no from the viewport meta tag.
How to check the fix
- Pinch-zoom on a phone to confirm zoom works.
How FixReports finds it
Our scan runs the axe-core rule meta-viewport in a real Chrome browser on every page it tests, and reports each failing element with its page, its markup and, where it applies, a screenshot.
An automated test confirms that this specific problem is present. It can't tell whether the rest of the page is accessible: some barriers only show up when a person checks the page.