Glossary

Plain definitions of the terms used in our reports and guides.

Accessibility overlay

A script added on top of a website that claims to fix accessibility automatically. It doesn’t change the site’s own code; in 2025 the FTC ordered one vendor, accessiBe, to pay $1 million over its claims.

Accessibility Fix ReportFTC, April 2025 (opens in a new tab)

ADA Title III

The part of the Americans with Disabilities Act that covers public accommodations. US courts and the Department of Justice have applied it to many business websites, which is the basis of most website demand letters.

Accessibility Fix ReportADA.gov web guidance (opens in a new tab)

Alt text

A text alternative for an image, written in the alt attribute. Screen readers read it aloud; decorative images use an empty alt so they are skipped (WCAG 1.1.1).

Accessibility Fix ReportW3C images tutorial (opens in a new tab)

ARIA

Accessible Rich Internet Applications: attributes such as aria-label and role that give assistive technology information HTML alone doesn’t. Native HTML elements are preferred where they exist.

Accessibility Fix ReportW3C WAI-ARIA overview (opens in a new tab)

Canonical URL

The preferred address of a page that exists at several URLs, declared with a link rel="canonical" tag, so search engines consolidate them.

SEO Fix ReportGoogle Search Central (opens in a new tab)

Chrome UX Report (CrUX)

Google’s public dataset of real Chrome users’ experience, including Core Web Vitals at the 75th percentile. Sites need enough traffic to appear.

Performance Fix ReportChrome UX Report (opens in a new tab)

Colour contrast ratio

How different text is from its background, from 1:1 to 21:1. WCAG 1.4.3 asks for at least 4.5:1 for normal text and 3:1 for large text.

Accessibility Fix ReportUnderstanding SC 1.4.3 (opens in a new tab)

Content Security Policy (CSP)

A response header that limits where scripts, styles and frames may load from, reducing the impact of injected code.

Website Security ReportMDN (opens in a new tab)

Cumulative Layout Shift (CLS)

How much content moves unexpectedly while a page loads. Good is 0.1 or less.

Performance Fix Reportweb.dev CLS (opens in a new tab)

DKIM

DomainKeys Identified Mail: a signature added to each email, checked against a public key published in DNS under a selector.

Email Deliverability ReportRFC 6376 (opens in a new tab)

DMARC

A DNS policy telling inboxes what to do with mail that fails SPF and DKIM alignment (none, quarantine or reject) and where to send reports.

Email Deliverability ReportRFC 9989 (opens in a new tab)

EN 301 549

The European standard for accessibility of ICT products and services. Its clause 9 covers web content and incorporates the WCAG success criteria.

EAA Readiness ReportETSI EN 301 549 (opens in a new tab)

European Accessibility Act (EAA)

EU Directive 2019/882. Since 28 June 2025 it requires many products and services, including e-commerce services for consumers, to meet accessibility requirements, with an exemption for micro-enterprises providing services.

EAA Readiness ReportEUR-Lex, Directive (EU) 2019/882 (opens in a new tab)

HSTS

HTTP Strict Transport Security: a response header telling browsers to always use HTTPS for your site.

Website Security ReportMDN (opens in a new tab)

Interaction to Next Paint (INP)

How quickly a page responds to taps, clicks and key presses, across the visit. Good is 200 ms or less. It replaced First Input Delay as a Core Web Vital in March 2024.

Performance Fix Reportweb.dev INP (opens in a new tab)

Keyboard trap

A place where keyboard focus gets stuck and Tab can’t move on, such as a modal or cookie banner. WCAG 2.1.2 forbids it.

Accessibility Fix ReportUnderstanding SC 2.1.2 (opens in a new tab)

Largest Contentful Paint (LCP)

How long the largest image or text block takes to appear. Good is 2.5 seconds or less at the 75th percentile of visits.

Performance Fix Reportweb.dev LCP (opens in a new tab)

Mixed content

Files loaded over plain HTTP on an HTTPS page. Browsers block or warn about them.

Website Security ReportMDN (opens in a new tab)

noindex

A robots meta tag or header telling search engines not to show a page in results.

SEO Fix ReportGoogle Search Central (opens in a new tab)

Open Graph tags

Meta tags such as og:title and og:image that control how a link looks when shared on social networks and messaging apps.

SEO Fix Reportogp.me (opens in a new tab)

Screen reader

Software that reads a page aloud or to a braille display, such as VoiceOver, NVDA or JAWS. It relies on names, labels and structure in the code.

Accessibility Fix Report

security.txt

A file at /.well-known/security.txt that tells security researchers how to report a problem to you.

Website Security ReportRFC 9116 (opens in a new tab)

SPF

Sender Policy Framework: a DNS TXT record listing the servers allowed to send email for your domain. A record may trigger at most 10 DNS lookups.

Email Deliverability ReportRFC 7208 (opens in a new tab)

Structured data

Machine-readable facts about a page, usually JSON-LD using schema.org types such as Product, which search engines can show as rich results.

SEO Fix ReportGoogle Search Central (opens in a new tab)

Success criterion

One testable requirement in WCAG, numbered like 1.4.3 (Contrast, minimum). Reports cite the criterion each failure breaks.

Accessibility Fix ReportW3C WCAG 2.2 (opens in a new tab)

Total Blocking Time (TBT)

In a lab test, the time scripts keep the page from responding between first paint and interactivity. It tracks the problems INP measures in the field.

Performance Fix Reportweb.dev TBT (opens in a new tab)

WCAG

The Web Content Accessibility Guidelines, published by the W3C. Version 2.2 (December 2024) has success criteria at three levels, A, AA and AAA; laws and settlements usually point to level AA.

Accessibility Fix ReportW3C WCAG 2.2 (opens in a new tab)

XML sitemap

A file that lists the pages you want search engines to find, usually at /sitemap.xml.

SEO Fix ReportGoogle Search Central (opens in a new tab)